As we handcraft each piece in our Kitchener studio, please expect that your item will be ready to ship in 1-3 business days.
Canadian and US standard orders ship free via tracked first class mail. Estimated delivery 3-12 business days.
International standard shipping calculated at checkout via tracked mail. Estimated delivery 5-21 business days.
Worldwide express delivery upgrades available at checkout via courier for delivery in 2-5 business days.
We want to ensure you love your piece for years to come! If for any reason you are unsatisfied with your purchase or have questions, please get in touch with us within 14 days of delivery at support@telostia.com
We do not accept returns on pierced earrings for hygienic reasons. However, earrings can be returned up to 1 year from the delivery date in the case of manufacturer defect or error.
Read our full return & exchange policy and more detailed shipping information here